Shipping Information

We endeavour to dispatch all orders within 48 hours of receipt of payment. Orders placed over the weekend will be shipped the following week. We ship throughout South Africa using express courier delivery (via The Courier Guy), though deliveries to outlying areas may take a day or two longer to arrive.

A flat rate shipping fee of R90 for door to door courier shipping. Shipping usually takes 1 – 3 business days for main centres, and 3 – 5 business days for outlying areas.

Please be sure to provide us with a daytime address where someone will be available to receive your parcel between 08h00 and 17h00. Our couriers do not deliver on weekends or public holidays – orders dispatched on Fridays will be delivered the following weekday, excluding public holidays.

Please note we cannot refund, cancel, or accept returns for products purchased on sale.

In the unlikely event you are not satisfied with your purchase, you may return it within 10 days of purchase. The item(s) must be unused and unopened, and in the same condition that you received them. They must also be in the original packaging. Return shipping costs are at your expense. We will either replace the item or issue a store credit to you, depending on preference.

For damaged goods on arrival, please email us immediately upon receipt at our contact page.

If you have received the incorrect items in your order, please contact us within 10 days of receipt of the items so we can assist.